Shipping Policy

Processing Time

As a small business, we carefully package each order with love! Please allow 2-3 business days for order processing before shipment.

• Orders placed Monday-Friday: Processed within 2-3 business days
• Weekend orders: Processed starting the following Monday
• Holiday processing times may vary

Shipping Methods & Rates

Shipping rates calculated automatically at checkout based on your location.

Shipping Locations

We currently ship to all 50 US states. No international shipping at this time.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account or using our "Track Your Order" page.

Delivery Notes

• We're not responsible for packages marked as "delivered" by the carrier
• Please ensure your shipping address is correct - we cannot redirect packages once shipped

Shipping Damage

If your package arrives damaged, please contact us immediately at whiterose.products.ca@gmail.com with photos. We'll work quickly to resolve the issue and send a replacement.

Holiday Shipping

During peak seasons (Black Friday through New Year), processing times may extend to 3-5 business days. We'll post updates on our homepage for any delays.

Questions?

Contact us at whiterose.products.ca@gmail.com with any shipping questions. We're here to help ensure your order arrives safely!

Thank you for supporting our small business! We appreciate your patience and understanding.